After issues latching and baby gaining weight at one week old, we were incorrectly told he had a tongue tie. We were told by the ENT this was incorrect and we felt so bad that he hadn’t been getting enough that whole time. Juana got back to us same day and was able to meet with us the following morning. She got right down to business and covered all the bases; latching, duration, pumping etc. She made sure my partner and I were completely satisfied and didn’t have any remaining questions. Our little one is one month old now, EBF and is doing very well.